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FAQs

We want to make sure your happy with our service so here are a few things you might like to know.

Do you print the shirts yourself?
No, Ticket T Shirts is powered by Spreadshirt, one of the leading suppliers of custom made t-shirts.

What's the quality like on your shirts?
Spreadshirt use popular brand names from leading t-shirt producers: American Apparel, Trigema, Hanes, Puma, Dickie and many more!  For printing they incorporate High-Quality Printing Technology Flex and flock printing: durable prints, no fading Special printing: Glitter or metallic print colours, writable flex and much more. Digital printing: for photos shipping within 24 to 48 hours after order placement and payment.

What about exchange/returns?
If you have any problems with your order or shipped product then you need to contact SpreadShirt directly as they deal with all order processing, printing, shipping and returns...Not TicketTShirts.co.uk. Click here to load the Spreadshirt help page in a new window.

How long does it take my order to ship?
95% of our orders leave production within 24-48 hours after the order has been placed and paid. For about 5%, we need a little longer. In order to process your order, the following conditions must be met: - We have received your payment (through advance payment) or you have provided us with complete and valid payment information (by credit card payment) - Product is in stock - Delivery address is complete and correct. We deliver through Deutsche Post and DHL.

How are the t-shirts made?
They are all made by Spreadshirt. Watch the video below to see how the t-shirts are made from the moment you click the 'Buy' button on our site:

I've still not received anything 2-3 workdays after shipping confirmation. What next?
After goods have been shipped you will receive another confirmation email. If you do not receive the products within 2 to 3 working days of this email being sent (orders from islands or foreign countries may incur a longer delivery time), the delivery company is responsible for the delay. In such case, please do not hesitate to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , stating your order ID number.

Can I pay by credit card or advance payment
Yes. Payment is currently possible using advance payment or credit card (Visa, American Express, MasterCard, Diners Club). Only credit card payment ensures that your order is immediately processed and a confirmation email is sent upon completion. Please note: if you choose advance payment, products will only be delivered once payment is received. This may cause a delay of up to 3 working days.

Can I pay using an international payment?
Yes, for several countries, you can also pay by bank transfer to Spreadshirt's German bank account. The transaction currency is the Euro. You will receive a confirmation email immediately after completing your order with bank details and the subject heading for the cash transfer. Please note that with bank transfers, products are delivered only once we receive the transfer, which may cause a delivery delay of about 3 working days. For customers from Switzerland, Spreadshirt has a Swiss account available. Customers from the EU can avoid high transaction fees by using Spreadshirt's IBAN and BIC/SWIFT code. Please ask your bank about possible charges before placing your order. Spreadshirt cannot participate in foreign payment fees. Orders will be processed only once we receive the total amount of the bill.

Am I safe using your site?
Yes. In order to insure the safety of your payment transactions, Spreadshirt uses the SSL (Secure Socket Layer) certificate to encrypt all transmitted data. Your personal data is kept confidential. Spreadshirt does not send any unrequested emails; you will receive mailings from us (e.g. with information

Is your site secure?
Yes. Spreadshirt use secure shopping with SSL encryption: All of your personal data will be securely transferred with SSL encryption, so that it cannot be seen by a third party. As an established and trustworthy vendor, Spreadshirt will ensure a secure and reliable payment processing.

Will my details be kept private?
Yes. Spreadshirt does not use customer data for promotional purposes, except when you have expressly given us your permission. You can change your consent at any time. The necessary data for the business transaction will be saved and within the scope of the order processing will be given to associated companies if necessary. Of course, all personal data will be handled confidentially.